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Case study · Public safety

Mission-critical, in every volunteer's pocket.

Mobile layer of the emergency gateway Queensland's auxiliary firefighters respond through.

ClientMTEL Communications
RegionQueensland, Australia
SectorPublic safety
DisciplinesMobile engineering · Protocol integration · Push infrastructure
143.Stations on the networkPublic record
StatewideCoverage across Queensland's auxiliary fire networkNetwork
SecondsNot phone calls, to confirm a turnoutSystem
The shift

When the pager sounds, every second counts. We engineered the mobile layer of MTEL's emergency services gateway, turning turnout confirmation from a call to the station into a single tap.

How it works
  1. 01Acknowledgement protocol integration
  2. 02iOS & Android response apps
  3. 03Real-time push infrastructure
From pager to acknowledgement
From pager to acknowledgement
Turnout request and confirmation
Turnout request and confirmation
Stations on the network
Stations on the network
Response confirmed
Response confirmed